Which agency must be contacted to resolve consumer complaints against contractors?

The Arizona Registrar of Contractors is the correct agency to contact for resolving consumer complaints against contractors. This agency serves as the regulatory body overseeing the construction industry in Arizona. Its primary functions include licensing contractors, enforcing laws governing construction practices, and investigating complaints made by consumers regarding contractor activities.

When a consumer has an issue with a contractor—such as poor workmanship, failure to complete a job, or fraudulent practices—they can file a complaint with the Registrar. The agency then has the authority to investigate these complaints, which may lead to disciplinary action against the contractor or assistance in resolving the issue.

In contrast, the other agencies mentioned have different roles. The Arizona Department of Revenue primarily deals with state tax issues, the Arizona Attorney General’s Office handles a wide range of legal matters, including consumer protection but in a broader context, and the Arizona Department of Business Services focuses on business-related regulations rather than specific contractor issues. Thus, for contractor-specific consumer complaints, the Arizona Registrar of Contractors is the appropriate contact point.